Geraint Richardson
About Geraint Richardson
Geraint Richardson is a Desktop Support Engineer with over a decade of experience in IT support roles across the legal and healthcare sectors. He has progressed from a 1st line support role at NHS Wales to positions at Hugh James Solicitors and currently at Legal & General.
Work at Legal & General
Geraint Richardson has been employed as a Desktop Support Engineer at Legal & General since 2019. His role involves providing technical support and troubleshooting for desktop systems within the organization. He operates from Brunel House, where he has contributed to the IT support team for over five years.
Career Progression in IT Support
Geraint Richardson transitioned from a 1st line support role at NHS Wales to a 1st/2nd line support position at Hugh James Solicitors. This move reflects his career advancement in the IT support field, showcasing his ability to handle more complex technical issues and responsibilities.
Experience in Legal and Healthcare Sectors
Geraint has extensive experience working in both the legal and healthcare sectors. His background includes providing IT support services at NHS Wales and Hugh James Solicitors, equipping him with a diverse skill set tailored to the specific needs of these industries.
Education and Expertise
Geraint Richardson studied at Acorn, where he earned multiple BTEC qualifications in Information Technology. He achieved the BTEC Certificate in ICT Systems and Principles Level 2 and Level 3, as well as the BTEC Diploma in Professional Competence for IT and Telecoms Professionals at both Level 2 and Level 3. His education has laid a solid foundation for his career in IT support.
Background in IT Support Roles
Geraint Richardson possesses over a decade of experience in IT support roles. His career began as an IT and Primary Care Helpdesk Apprentice at NHS Wales from 2013 to 2014, followed by his role as an IT Support Technician at Hugh James Solicitors from 2014 to 2019. This extensive background has equipped him with a comprehensive understanding of IT support operations.