Graeme Dobson
About Graeme Dobson
Graeme Dobson is a Service Operations Manager at Legal & General, with extensive experience in IT service management and project leadership. He has held various senior roles at Credit Suisse and other organizations, contributing to projects that have impacted thousands of people globally.
Work at Legal & General
Graeme Dobson has been serving as the Service Operations Manager at Legal & General since 2020. In this role, he oversees service operations, ensuring effective management of IT services. His responsibilities include coordinating teams and optimizing processes to enhance service delivery. Dobson's experience in this position reflects his extensive background in IT service management.
Previous Experience in Financial Services
Prior to his current role, Dobson held various significant positions at Credit Suisse. He served as the Global Head of Change Management from 2014 to 2016 and as the Global Head of Performance Management and Controls from 2011 to 2013. His tenure at Credit Suisse also included roles such as APAC Head of Business Management and Server Support Manager, contributing to his comprehensive understanding of IT operations in financial services.
Education and Expertise
Dobson earned a BSc (Hons) in Business Computing from Staffordshire University, where he studied from 1991 to 1995. He also holds a Diploma in Global Finance from The Chinese University of Hong Kong, completed from 2009 to 2010. His educational background supports his expertise in IT service management, further underscored by his ITIL V3 Expert and V4 Managing Professional certifications.
Project Management Experience
Throughout his career, Dobson has contributed to projects that have impacted up to 20,000 people, showcasing his project management capabilities. His experience spans various roles where he has managed teams ranging from 4 to 40 individuals, demonstrating his versatility in leadership and ability to handle complex projects in diverse environments.
Global Work Experience
Dobson's career includes international work experience, having traveled to locations such as Singapore and Sydney. This exposure has provided him with a global perspective and adaptability in managing IT services across different cultural and operational landscapes. His roles in Singapore at Credit Suisse highlight his ability to operate effectively in diverse environments.