Grant Western
About Grant Western
Grant Western is a Product Manager at Legal & General, where he has worked since 2012. He has extensive experience in product development and strategic planning, having previously held roles in customer service and marketing analysis within the company.
Work at Legal & General
Grant Western has been employed at Legal & General since 2002. He initially worked in Customer Service for six years, from 2002 to 2008. Following this role, he served as a Technology and Support Marketing Analyst from 2008 to 2012 for four years. Since 2012, he has held the position of Product Manager, accumulating over twelve years of experience in this role. Throughout his tenure, he has contributed to various strategic initiatives aimed at enhancing product offerings and maximizing market performance.
Education and Expertise
Grant Western possesses extensive knowledge in product management and market analysis. His expertise encompasses the development and enhancement of financial products, with a focus on aligning them with market demands. He has acted as a consultant on multiple projects, leveraging his insights to inform product strategy and development. His analytical skills enable him to formulate recommendations based on thorough research, ensuring that product changes are data-driven and aligned with business objectives.
Background
Grant Western's professional journey at Legal & General began in the customer service sector, where he gained foundational experience in client relations. His transition to a marketing analyst role allowed him to develop strategic marketing initiatives. Over the years, he has transitioned into product management, where he has focused on driving product innovation and market competitiveness. His background in both customer service and marketing provides him with a unique perspective on product development.
Achievements
During his time at Legal & General, Grant Western has implemented strategic plans for the Protection Business, aimed at maximizing annual premium equivalent (APE) and profit targets. He has generated ideas for product changes and enhancements, contributing to an increase in profitable market share. Additionally, he has managed the end-to-end process of product development across all distribution channels, ensuring that products meet market needs and business goals.