Ian Bates (Cbci)
About Ian Bates (Cbci)
Ian Bates serves as the Group Relationship & Governance Manager at Legal & General in Hove, England, a position he has held since 2020. With over 8 years of experience in Disaster Recovery and Business Continuity, he has a strong background in IT service management and project management across various organizations.
Work at Legal & General
Ian Bates has been serving as the Group Relationship & Governance Manager at Legal & General since 2020. His role is based in Hove, England, where he has contributed to the organization for four years. Prior to his current position, he held various roles within the company, including Disaster Recovery Manager and Head of Service Management (Interim). His extensive experience at Legal & General spans over a decade, showcasing his deep understanding of the company's operations and client servicing.
Education and Expertise
Ian Bates studied at Northbrook College, where he earned a National Diploma in Computer Science, focusing on BTEC Computer Studies from 1989 to 1992. His educational background is complemented by over eight years of experience in Disaster Recovery and Business Continuity. He holds several professional qualifications, including CBCI, ITIL, and PRINCE2 Practitioner, which enhance his expertise in managing complex projects and service delivery.
Background
Ian Bates has a diverse professional background, having worked in various roles across multiple organizations. His career includes positions at Virgin Atlantic Airways, Tata Consultancy Services, and Computer Science Corporation. He began his career in 1992 and has accumulated significant experience in project management, service delivery, and customer account management. His early education at Littlehampton Community School provided a foundation in subjects such as Maths, English, and Technology.
Achievements
Throughout his career, Ian Bates has managed multiple high-profile accounts and coordinated with service providers and clients, including IBM, TCS, and Vodafone. He is recognized for driving enterprise-wide changes that focus on Client Servicing, Service Delivery, Performance Optimisation, and Business Sustainability. His ability to utilize collaborative approaches has led to successful outcomes in various projects and initiatives.