Ian H.
About Ian H.
Ian H. is a Digital Programme Manager at Legal & General, where he has worked since 2015. He has held various roles within the company, focusing on digital project management and enhancing customer experience.
Work at Legal & General
Ian H. has held multiple positions at Legal & General, demonstrating a progressive career in digital management and technology. He began as a Programme Manager from 2003 to 2006, then served as Head of Technology and Deployment until 2009. Following this, he worked as Senior Digital Manager from 2009 to 2013, and transitioned to Head of Brand Planning and Delivery for a brief period in 2013. He later took on the role of Head of Technology for three months in 2014, before becoming Senior Digital Project Manager until 2015. Currently, he serves as Digital Programme Manager, a position he has held since 2015, overseeing various projects aimed at enhancing customer capability and experience.
Education and Expertise
Ian H. completed his secondary education at Oakmeeds Secondary School from 1981 to 1986. He furthered his studies at Haywards Heath Sixth Form College for one year from 1986 to 1987. Ian pursued higher education at the Institute of Data & Marketing, where he studied Marketing and earned a Bachelor's degree from 2009 to 2010. His educational background supports his expertise in digital project management and brand planning within the financial services sector.
Background
Ian H. has extensive experience in digital project management, particularly within the financial services industry. His career at Legal & General spans over a decade, during which he has taken on various leadership roles. His responsibilities have included overseeing the governance of a servicing platform from inception through to post-implementation and delivering cross-divisional programs focused on online self-servicing. His background reflects a commitment to enhancing customer experiences through technology and digital solutions.
Achievements
Throughout his tenure at Legal & General, Ian H. has been responsible for coordinating multiple projects that aim to improve customer capability and experience. His role as Digital Programme Manager involves end-to-end responsibility for delivering significant digital initiatives. His leadership in various capacities has contributed to the advancement of digital services within the organization, particularly in enhancing online self-servicing functionalities.