Jack Malpass
About Jack Malpass
Jack Malpass is a Test Analyst at Legal & General, where he has worked since 2020. He has previous experience in customer service and insurance adjusting, and he has developed skills in Salesforce, Jira, and ALM software.
Current Role as Test Analyst
Currently, Jack Malpass works as a Test Analyst at Legal & General, a position he has held since 2020. In this role, he engages in daily reports and meetings to discuss project progress and address any blocking defects. He is responsible for creating test coverage matrices, test scripts, and analysis documents independently. His work involves alerting the business to any bugs, errors, and defects through clear communication, ensuring that testing requirements are met in collaboration with Business Analysts and other sectors.
Previous Experience at Legal & General
Jack Malpass previously worked at Legal & General as a Customer Service Agent from 2018 to 2019 and again from 2019 to 2020. During his time in this role, he was based in Birmingham, England. His experience in customer service provided him with foundational skills that contributed to his current analytical role.
Experience as Insurance Adjuster at Premium Choice
Before joining Legal & General, Jack worked as an Insurance Adjuster at Premium Choice for five months in 2019. This role, based in Wolverhampton, England, allowed him to gain insights into the insurance industry, which he later applied in his analytical work.
Education in Design and Visual Communications
Jack Malpass studied at Stourbridge College, where he achieved a qualification in Design and Visual Communications from 2014 to 2017. This three-year program provided him with a background in design principles, which may inform his analytical approach in his current role.
Technical Expertise in Software Tools
In his role as a Test Analyst, Jack Malpass has developed expertise in various software tools, including Salesforce, Jira, and ALM software. His independent work has allowed him to enhance his technical skills, which are essential for effective testing and defect management.