Jamie Downton

Jamie Downton

Head Of Change & Business Systems @ Legal & General

About Jamie Downton

Jamie Downton serves as the Head of Change & Business Systems at Legal & General, where he has worked since 2002. With a strong background in accounting and extensive experience in managing large assets and implementing change frameworks, he has successfully transformed business operations and ensured regulatory compliance.

Work at Legal & General

Jamie Downton has been with Legal & General since 2002, currently serving as the Head of Change & Business Systems. In this role, he has focused on managing change initiatives and business systems to enhance operational efficiency. Previously, he held the position of Head of Change & Fund Operations from 2010 to 2011. His tenure at Legal & General has been marked by significant contributions to the organization, particularly in the pensions market, where he managed £30 billion of assets and served 2.5 million customers.

Education and Expertise

Jamie Downton possesses a background in accounting, which provides him with strong commercial acumen. His expertise includes ensuring compliance with various regulatory environments, such as GDPR, Client Money, RDR, and UCITS evolution. He is well-versed in implementing change frameworks and methodologies, including Portfolio Management, Prince, MSP, Agile, and Lean. This knowledge supports his ability to drive business outcomes effectively.

Background

Before his current role, Jamie Downton transitioned to Rowan Dartington in 2018 as Head of Change. His experience spans over two decades in the financial services sector, where he has demonstrated a commitment to managing change and improving business systems. His work has included transforming non-profitable retail investment businesses into profitable entities, managing significant assets and customer bases.

Achievements

Jamie Downton has successfully enabled scale and growth in the pensions market following auto-enrolment, overseeing £30 billion in assets. He transformed a previously non-profitable retail investment business into a multi-channel, growth-enabled, profitable entity, managing £20 billion of assets and 600,000 retail customers. Additionally, he achieved a 30% reduction in portfolio spend on a £15 million budget while ensuring priority change deliveries to maintain business profitability.

Personal Interests

Outside of his professional responsibilities, Jamie Downton engages in various activities that promote fitness and well-being. He enjoys surfing and coaching open water swimming, reflecting his commitment to maintaining an all-round fitness lifestyle. These interests contribute to his overall approach to work and personal development.

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