Jen Oakey
About Jen Oakey
Jen Oakey serves as the Deputy to the Claims & Underwriting Director at Legal & General, bringing over 18 years of experience in claims assessment and management. She has held various roles within the company and is currently also the Head of Claims for the UK & Ireland at Reinsurance Group of America.
Current Role at Legal & General
Jen Oakey serves as the Deputy to the Claims & Underwriting Director at Legal & General. She has held this position since 2016, contributing to the company's operations in Hove for eight years. In this role, she utilizes her extensive experience in claims assessment and underwriting to support the director in managing the claims process and ensuring compliance with industry standards.
Previous Positions at Legal & General
Jen Oakey has held several positions at Legal & General prior to her current role. She worked as a Claims Assessor from 2003 to 2010 for seven years, where she was responsible for evaluating claims. Following this, she served as a Quality Control Manager from 2010 to 2012, focusing on maintaining quality standards. From 2012 to 2014, she worked as a Technical Research Specialist, enhancing her technical knowledge in the field.
Education and Expertise
Jen Oakey earned a Master's Degree in Mathematics from the University of Sussex, where she studied from 1995 to 1999. She has also achieved a distinction in the CII Claims Diploma module 556. Currently, she is furthering her knowledge by studying Insurance Law, which complements her over 18 years of experience in claims assessment, management, and product development.
Experience at Reinsurance Group of America
Since 2017, Jen Oakey has been working at the Reinsurance Group of America, Incorporated as the Head of Claims for the UK & Ireland. In this role based in London, she oversees claims operations and ensures that the company's claims processes align with regulatory requirements and industry best practices.
Professional Attributes
Jen Oakey is recognized for her analytical mindset and strong communication skills. She is described as a calm, amiable, and confident professional. Her ability to influence and collaborate effectively with colleagues has contributed to her success in various roles within the insurance and reinsurance sectors.