Joe H.
About Joe H.
Joe H. is a Customer Service Advisor at Legal & General and has worked in various roles in Cardiff, United Kingdom, including as a Bartender at SA Brain and Company Ltd. He studied Football Business and Media at UCFB and has experience in customer service and general assistance.
Work at Legal & General
Joe H. has been employed at Legal & General as a Customer Service Advisor since 2019. In this role, he has accumulated five years of experience in providing customer support and assistance. His responsibilities include addressing customer inquiries, resolving issues, and ensuring a high level of service quality. Legal & General is known for its commitment to customer satisfaction, and Joe contributes to this mission through his daily interactions with clients.
Current Employment at SA Brain and Company Ltd
In addition to his role at Legal & General, Joe H. has been working as a Bartender at SA Brain and Company Ltd since 2015. Over the course of nine years, he has gained extensive experience in the hospitality industry. His duties involve serving customers, managing orders, and maintaining a welcoming environment. This position has allowed him to develop strong interpersonal skills and a deep understanding of customer service in a fast-paced setting.
Previous Experience at Firstsource
Before joining Legal & General, Joe H. worked at Firstsource as a Customer Experience Advisor from 2017 to 2018. During this one-year tenure, he focused on enhancing customer satisfaction and addressing client needs. His role involved direct communication with customers, providing solutions, and contributing to overall service improvement.
Education and Expertise
Joe H. studied at UCFB from 2014 to 2017, where he earned a degree in Football Business and Media, achieving a 2:2 classification. This educational background has equipped him with knowledge related to the sports industry, particularly in business and media aspects. Additionally, he attended Whitchurch High School from 2007 to 2014, completing his secondary education.
Role at The SSE Arena, Wembley
Joe H. has also been a General Assistant at The SSE Arena, Wembley since 2015. In this role, he has worked for nine years, contributing to the smooth operation of events and ensuring a positive experience for attendees. His responsibilities may include assisting with event setup, customer service, and maintaining venue standards.