Jonathan Mullett
About Jonathan Mullett
Jonathan Mullett is a Customer Claims Assessor with extensive experience in customer service and claims management. He holds a Bachelor's degree in Geography from the University of Sussex and has worked in various roles across multiple companies since 2008.
Work at Legal & General
Jonathan Mullett has been employed at Legal & General since 2015, serving as a Customer Claims Assessor. In this role, he is responsible for evaluating and processing customer claims, ensuring that all necessary documentation is reviewed and that claims are handled efficiently. His tenure at Legal & General has extended over nine years, contributing to his expertise in claims assessment within the insurance sector.
Current Role at Capita
Since 2021, Jonathan Mullett has worked at Capita as a Claims Specialist. In this position, he focuses on managing and resolving claims, utilizing his extensive background in customer service and claims processing. His experience in this role enhances his ability to address customer needs effectively and contribute to the overall claims management process.
Education and Expertise
Jonathan Mullett studied Geography at the University of Sussex, where he earned his Bachelor's degree from 2002 to 2005. This educational background provides him with analytical skills and a solid foundation for understanding various geographical and environmental factors that may impact customer service and claims assessment.
Previous Work Experience
Before his current roles, Jonathan Mullett held various positions in customer service and claims management. He worked at Southern Water as a Customer Service Representative from 2011 to 2012, at Nationwide Building Society as a Customer Account Manager from 2010 to 2011, and at Tesco Freetime as an Inbound Customer Service Representative from 2008 to 2010. Additionally, he served as a Pension Administrator at Legal & General from 2012 to 2015, where he gained valuable experience in pension-related claims.