Josh Smith
About Josh Smith
Josh Smith is a Process Automation Analyst at Legal & General, where he has worked since 2019. He has held various roles within the company, including Customer Service Consultant and Business Learning Consultant, and has a background in customer service and office administration.
Current Role at Legal & General
Josh Smith has been serving as a Process Automation Analyst at Legal & General since 2019. In this role, he focuses on improving efficiency through automation processes within the organization. His responsibilities include analyzing existing workflows and implementing automation solutions to enhance productivity.
Previous Positions at Legal & General
Prior to his current position, Josh Smith held various roles at Legal & General. He worked as a Customer Service Consultant from 2015 to 2018, where he provided support and assistance to clients. Additionally, he served as a Business Learning Consultant for seven months in 2018, contributing to employee training and development. His career at Legal & General began as a Customer Service Advisor from 2013 to 2014, focusing on client interactions.
Education Background
Josh Smith attended Peacehaven Community School from 2002 to 2007. His education during these formative years laid the groundwork for his future career in customer service and process automation.
Experience at Stiles & Company Financial Services
Before joining Legal & General, Josh Smith worked as an Office Administrator at Stiles & Company Financial Services (Petersfield) Limited from 2011 to 2012. In this role, he managed administrative tasks and supported the operational needs of the company.