Katie Cunningham
About Katie Cunningham
Katie Cunningham is a Customer Service Specialist at Legal & General, where she has worked since 2021. She transitioned from a decade-long career in hospitality, having previously held management roles at Mitchells & Butlers PLC in Cardiff.
Work at Legal & General
Katie Cunningham has been employed at Legal & General as a Customer Service Specialist since 2021. In this role, she has focused on enhancing customer experiences and providing support within the financial services sector. Her transition to Legal & General marks a significant shift from her previous career in hospitality, allowing her to expand her knowledge and skills in a new industry.
Education and Expertise
Katie Cunningham studied at Richard Huish College from 2010 to 2012, where she completed A Levels in Maths, Business, Graphics, and Dance. She furthered her education at Cardiff Metropolitan University, earning a Bachelor of Arts (BA) in International Hospitality Management from 2012 to 2015. This educational background has equipped her with a diverse skill set applicable to both hospitality and customer service roles.
Background
Katie Cunningham has built her career primarily in the Greater Cardiff Area. She worked at Mitchells & Butlers PLC for five years, initially as an Assistant Manager from 2014 to 2017 and then as a Deputy Manager from 2017 to 2019. Her extensive experience in the hospitality industry laid the foundation for her subsequent career transition into the financial services sector.
Career Transition
Katie Cunningham transitioned from a decade-long career in hospitality to the financial services sector. This move reflects her desire to broaden her professional horizons and gain experience in a different field. Her current position at Legal & General allows her to apply her customer service skills in a new context, contributing to her ongoing professional development.