Kirsty Rhymer
About Kirsty Rhymer
Kirsty Rhymer is an IT Service Desk Manager at Legal & General, where she has worked since 2012. With a background as a Communications Information Specialist in the Royal Navy, she provides IT support to over 350 personnel and manages the company's IT and telecoms systems.
Work at Legal & General
Kirsty Rhymer has been employed at Legal & General since 2012, serving as the IT Service Desk Manager. In this role, she oversees the management and maintenance of the company's licensing, software, hardware, and infrastructure. Her responsibilities include ensuring the functionality and professional service delivery of IT and telecom systems for both onsite and remote users. Rhymer's position is crucial in providing IT support to over 350 personnel, including surveyors and senior management, utilizing remote access tools.
Previous Experience in the Royal Navy
Before joining Legal & General, Kirsty Rhymer worked for the Royal Navy as a Communications Information Specialist from 2002 to 2011. During her nine years of service, she was involved in various communications roles on a worldwide scale. This experience provided her with a strong foundation in IT support and management, which she has carried into her current position.
Education and Expertise
Kirsty Rhymer studied at Rawmarsh School, which is recognized as a Sports College. Her educational background has contributed to her expertise in IT service management. Rhymer's career progression reflects her commitment to professional development, particularly her promotion to Service Desk Team Manager in 2014, where she managed IT support for over 200 staff across the UK.
IT Support and Management Skills
In her current role, Kirsty Rhymer provides IT support to a diverse group of personnel, ensuring effective communication and service delivery. She manages IT and telecom systems, focusing on maintaining functionality for both onsite and remote users. Rhymer's skills in overseeing IT support operations are evident in her ability to handle the complexities of supporting a large workforce.