L&G Solutions First
About L&G Solutions First
Rob Miles leads the Solutions First team at Legal & General, which has provided tailored support and training to advisers since 2012. The team emphasizes effective communication, relationship-building, and understanding the specific needs of each adviser.
Work at Legal & General
Solutions First has been part of Legal & General since 2012, operating under the title of 'Introducing Our New Sales & Support Team.' The team has dedicated itself to enhancing communication by providing multiple points of contact for clients and advisers. Solutions First focuses on delivering tailored and technical solutions that meet the specific needs of clients, ensuring a personalized approach in every interaction.
Sales and Support Team Initiatives
The Solutions First team is committed to offering CPD training and events to selected advisers. This initiative aims to enhance the knowledge and skills of advisers, ensuring they are well-equipped to serve their clients. The team also emphasizes building mutually beneficial relationships with advisers, fostering collaboration and support within the industry.
Client-Centric Approach
Solutions First prioritizes understanding and responding to the unique needs of each adviser. This client-centric approach allows the team to tailor their services and solutions effectively, ensuring that advisers receive the support necessary to succeed in their businesses. The team actively explores new social networks that are relevant to advisers, enhancing communication and engagement.
Leadership in Solutions First
Rob Miles serves as the National Relationship Director and heads the Solutions First team. Under his leadership, the team has focused on developing strong relationships with advisers and providing comprehensive support. His role is pivotal in guiding the team’s initiatives and ensuring alignment with the overall objectives of Legal & General.