Laura Hallsmith
About Laura Hallsmith
Laura Hallsmith serves as a People Experience Assistant at Legal & General, where she focuses on employee engagement and wellbeing initiatives. She has over a decade of experience in this role, building strong relationships with various teams to enhance staff insights and recognition programs.
Current Role as People Experience Assistant
Laura Hallsmith serves as a People Experience Assistant at Legal & General, a position she has held since 2013. In this role, she identifies and collates measurable data from staff insight tools, including the 'What Matters' survey and Heat Maps. She coordinates and implements staff engagement and wellbeing events, contributing to a positive workplace culture. Additionally, she chairs regular meetings across the Insurance Customer Service division to determine employee priorities and assess progress on various initiatives.
Previous Experience at Legal & General
Before her current role, Laura Hallsmith worked at Legal & General as a Telephone Interviewer and Advisor from 2008 to 2013. During her five years in this position, based in Cardiff, United Kingdom, she gained valuable experience in customer service and communication, which has informed her subsequent work in employee engagement and wellbeing.
Management of Recognition Scheme
In her current position, Laura manages the LGAS wide recognition scheme known as ABCD across the Insurance sector. This scheme is designed to acknowledge and reward employee contributions, fostering a culture of recognition and appreciation within the organization.
Collaboration with Teams
Laura Hallsmith develops strong relationships with the Communications and Facilities teams to deliver departmental and location-wide initiatives. This collaboration ensures that employee engagement strategies are effectively communicated and implemented, enhancing the overall employee experience at Legal & General.