Lauren Reynolds (She/Her)
About Lauren Reynolds (She/Her)
Lauren Reynolds is an Experience Designer at Legal & General, where she has worked since 2020. She specializes in information architecture and collaborates with UI Designers to enhance digital experiences.
Experience at Legal & General
Lauren Reynolds has been working at Legal & General as an Experience Designer since 2020. In this role, she collaborates with a UI Designer to create, evaluate, and modify wireframes and prototypes to support the development process. She is responsible for the information architecture, navigation, and online experience for Legal & General’s dotcom platform. Prior to her current position, she worked at Legal & General Investment Management (LGIM) as a Digital Communications Assistant from 2016 to 2018 and as a Customer Adviser from 2015 to 2016.
Previous Roles in Experience Design
Before joining Legal & General, Lauren Reynolds worked as an Experience Designer at The Afro Hair Plug from 2020 to 2021. She also served as a Digital Support Coordinator at Legal & General Investment Management (LGIM) from 2018 to 2020. Her experience spans various roles, contributing to her expertise in user experience and digital communications.
Educational Background in UX Design
Lauren Reynolds studied at the UX Design Institute, where she achieved a Professional Diploma in UX Design in 2019. Additionally, she studied at The Interaction Design Foundation from 2021 to 2022, focusing on User Experience. Her educational background has equipped her with the skills necessary for her current role in experience design.
Work History Prior to UX Design
Lauren has a diverse work history, including a long tenure as a Senior Sales Adviser at D Reeves Flooring from 2011 to 2022. She also worked as a Diploma Student at the UX Design Institute in 2019. Her early career included a role as a Customer Adviser at Legal & General, where she gained valuable customer interaction experience.
Commitment to Customer Insight
Lauren Reynolds is passionate about developing and sharing a deep knowledge of customer insight to deliver a personalized digital experience. She works within an ever-growing Experience team based in Hove, focusing on adopting consistency throughout all Legal & General products and services.