Lisa Buchanan
About Lisa Buchanan
Lisa Buchanan serves as the Head of Internal Communications at Legal & General, where she has worked since 2022. With a background in internal communications across various organizations, she employs a scientific approach to develop effective communication strategies.
Current Role at Legal & General
Lisa Buchanan serves as the Head of Internal Communications at Legal & General since 2022. In this role, she is responsible for the internal communications strategy for the institutional retirement business within the LGRI division. She leads a team that includes a Communications Business Partner, Internal Communications Executive, and Events Executive. Her focus is on fostering effective communication within the organization.
Previous Experience at Legal & General
Prior to her current position, Lisa Buchanan worked at Legal & General as a Senior Internal Communications Business Partner from 2020 to 2022. During her tenure, she contributed to enhancing internal communication practices and strategies within the organization. Her experience in this role laid the groundwork for her advancement to Head of Internal Communications.
Career Background in Communications
Lisa Buchanan has a diverse background in communications, having worked at Southeastern Railway in various roles from 2012 to 2018. Her positions included Communications Executive, Interim Communications Manager, Change Communications Manager, and Senior Internal Communications Manager. She also served as Acting Head of Internal Communications at Norwegian Group from 2019 to 2020 and later as Senior Internal Communications Manager until 2020.
Educational Background
Lisa Buchanan studied Applied Biology at the University of Brighton from 2004 to 2006. She later pursued a Bachelor of Science (BSc) in Equine Science at the University of Greenwich from 2009 to 2013. Additionally, she studied Biomedical Science at the University of Brighton for one year in 2007. Her educational background supports her scientific approach to communication strategies.
Communication Strategy Expertise
Lisa Buchanan utilizes a scientific approach to develop communication strategies, incorporating nudge and game theory, as well as insights from neuroscientific and behavioral psychology. This expertise enables her to shape effective internal communications that resonate with employees and stakeholders. She has a proven track record of building strong relationships with key stakeholders at all levels.