Lisa Gotsinas
About Lisa Gotsinas
Lisa Gotsinas is a Digital Product Manager at Legal & General, where she focuses on enhancing customer experience through digital platforms. She has a diverse background in project management and product development, with previous roles at Procter & Gamble and Lumesse.
Current Role at Legal & General
Lisa Gotsinas serves as a Digital Product Manager at Legal & General, a position she has held since 2018. In this role, she focuses on creating a personalized and compelling customer interaction strategy for the company's digital platform. She has played a key role in orchestrating a strategic roadmap and Target Operating Model (TOM) for Legal and General's digital services, enhancing the overall customer experience.
Previous Experience at Procter & Gamble
Prior to her current role, Lisa Gotsinas worked at Procter & Gamble in various capacities. She served as a We Supply Network Senior Project Manager from 2008 to 2011 and as a UK and Benelux Fragrances GBS Client Manager from 2007 to 2008, both in Cincinnati, Ohio. Additionally, she held roles as an EMEA Financial Systems Analyst and Project Manager from 2001 to 2004, a Global Associate Service Manager for three months in 2012, and as a UK Diversity Program Lead Team Member from 2004 to 2006.
Experience at Lumesse
Lisa Gotsinas worked at Lumesse as a Project Director from 2016 to 2017 and as a Senior Project Manager from 2014 to 2016. During her time at Lumesse, she contributed to various projects aimed at enhancing operational efficiency and client satisfaction, based in Bedfordshire, United Kingdom.
Education and Qualifications
Lisa Gotsinas studied at Aston University, where she earned a Bachelor of Science degree in International Business and French from 1997 to 2001. She also attended Kedge Business School for a year in 1999, focusing on Management. Her educational background provides a strong foundation for her roles in digital product management and project leadership.