Lucy Drage
About Lucy Drage
Lucy Drage is a Quality Control Analyst currently employed at Legal & General since 2021. She has a diverse background in customer service, marketing, and human resources, along with a strong academic foundation in psychology.
Current Role at Legal & General
Lucy Drage has been employed at Legal & General as a Quality Control Analyst since 2021. In this role, she is responsible for ensuring that products and services meet the required standards of quality. Her position involves analyzing processes and implementing improvements to enhance operational efficiency. Lucy's tenure at Legal & General has allowed her to develop a deep understanding of quality control protocols within the financial services sector.
Previous Experience in Customer Service
Prior to her current role, Lucy Drage worked at Legal & General as a Customer Service Representative for one month in 2020. This experience provided her with foundational skills in customer interaction and service delivery. Additionally, she held a similar position at Provident Personal Credit Ltd for one month in 2021, further enhancing her customer service capabilities.
Marketing and Communications Background
Lucy has a background in marketing, having worked as a Marketing Assistant at BaeBoxx for five months in 2020 and at Speed Communications for one month in 2019. These roles involved supporting marketing initiatives and contributing to communication strategies. Her experience in these positions reflects her ability to engage with various audiences and manage marketing tasks effectively.
Educational Qualifications
Lucy Drage studied at Bablake School, where she achieved notable GCSE results, including 1 A*, 6 A’s, and 3 B’s from 2010 to 2015. She then attended Bablake Sixth Form from 2015 to 2017, earning A-Level qualifications in Psychology (A*), Philosophy (A), and Economics (B). Lucy furthered her education at the University of Nottingham, where she obtained a Bachelor of Science (BSc) in Psychology from 2017 to 2020.
Expertise in Influencer Marketing and Brand Management
Lucy possesses expertise in Influencer Marketing, a skill that is not typically associated with her roles in HR and quality control. This knowledge complements her experience in Social Media Management and Brand Management, indicating a versatile skill set. Her ability to navigate modern communication platforms enhances her contributions to organizational branding and outreach efforts.