Mark Serpell
About Mark Serpell
Mark Serpell is a Business Analyst at Legal & General, where he has worked since 2006, focusing on software enhancements and developments. He previously served as a Corporate Accounts Agent at the same company from 2003 to 2005.
Work at Legal & General
Mark Serpell has been employed at Legal & General since 2006, serving as a Business Analyst for 18 years. In this role, he provides first-line business analysis support within the Legal & General Investments department. His responsibilities include the delivery of new software enhancements and developments, specifically through the User Acceptance Testing (UAT) cycle. Prior to his current position, he worked at Legal & General as a Corporate Accounts Agent from 2003 to 2005, where he gained foundational experience in the financial services sector.
Education and Expertise
Mark Serpell studied at Hawthorn High, where he developed essential skills that contributed to his career in business analysis. His educational background laid the groundwork for his expertise in analyzing business needs and supporting software development processes. Over the years, he has honed his analytical skills, particularly in the context of financial services and investment management.
Background
Mark Serpell began his career at Legal & General in 2003 as a Corporate Accounts Agent, working in Cardiff, United Kingdom. After two years in this role, he transitioned to a Business Analyst position in 2006. His extensive tenure at Legal & General reflects his commitment to the organization and his growth within the financial services industry.