Mark Watts
About Mark Watts
Mark Watts serves as the Head of Business Analysis at Legal & General, where he has worked since 2018. He oversees a team of 30 Business Analysts and has extensive experience in business analysis and management within the insurance sector.
Work at Legal & General
Mark Watts has been serving as the Head of Business Analysis at Legal & General since 2018. In this role, he oversees a team of 30 Business Analysts, focusing on recruitment, training, coaching, mentoring, and succession planning. His responsibilities include playing a senior analyst role in complex programs within the General Insurance Portfolio, ensuring the delivery of detailed business requirements and solutions. Prior to his current position, he held various roles at Legal & General, including Lead Business Analyst, Business Change Manager, and Claims Negotiator, accumulating extensive experience in business analysis and management.
Education and Expertise
Mark Watts has a solid educational background in business analysis and management. He studied Business Studies (Insurance) at the University of East Anglia, earning a BA (Hons) from 1995 to 1997. He has also completed several qualifications from BCS, The Chartered Institute for IT, including diplomas in Business Analysis Practice, Structured Modeling Techniques, Requirements Engineering, and the Foundation of Business Analysis. Additionally, he achieved an Executive Mini MBA in Business Management from IN Professional Development in 2022. His expertise covers methodologies such as Waterfall and Agile, as well as a range of technologies used in the insurance sector.
Background
Mark Watts began his career at Legal & General in 1987 as a Claims Negotiator, where he worked for ten years. He then transitioned into various roles including Business Change Manager and Business Analyst Team Manager, gaining experience in different locations such as London, Birmingham, and Ipswich. His extensive tenure at Legal & General spans over three decades, during which he has developed a comprehensive understanding of the insurance industry and business analysis practices.
Achievements in Business Analysis
Throughout his career at Legal & General, Mark Watts has led the development and implementation of Analysis Best Practice, which includes conducting peer reviews and ensuring quality assurance. He has played a critical role in monitoring business analysis compliance with various methodologies, enhancing the effectiveness of business processes within the organization. His leadership in overseeing a large team of analysts has contributed to the overall performance and efficiency of the business analysis function at Legal & General.