Marlon Webb
About Marlon Webb
Marlon Webb is a Sales Support Representative with extensive experience in customer service and technical support roles across various companies, including British Telecom and Legal & General. He holds a Yellow Belt in Lean Six Sigma and enjoys running and playing golf in his personal time.
Current Role at Legal & General
Marlon Webb currently serves as a Sales Support Representative at Legal & General. He has held this position since 2021, contributing to the company's sales operations for three years. His role involves providing support to the sales team, ensuring efficient communication and processes within the organization.
Previous Experience at Legal & General
Before his current role, Marlon Webb worked at Legal & General as a Digital Response Consultant from 2015 to 2020. During this five-year tenure in Hove, he was involved in managing digital inquiries and responses, enhancing customer engagement and service delivery.
Career Background in Customer Service
Marlon Webb has extensive experience in customer service roles. He worked as a Customer Service Agent at Bupa Global from 2020 to 2021 in Brighton, where he handled customer inquiries and support. Prior to that, he served as a Senior Account Administrator at Lloyds Bank from 1997 to 2000, focusing on account management and client relations.
Professional Development and Skills
Marlon Webb holds a Yellow Belt in Lean Six Sigma, demonstrating his knowledge in process improvement methodologies. His professional background includes roles that required ticketing training and escalation leadership at British Telecom, where he received positive feedback for his performance and leadership in customer support.
Education Background
Marlon Webb studied at Cardinal Newman from 1990 to 1995. This five-year educational experience provided him with foundational skills that have supported his career in various customer service and support roles.