Matt Alder
About Matt Alder
Matt Alder is a Customer Service Manager at Legal & General, where he has worked since 2019. He previously held various roles at The Sigma Financial Group and has a background in Sports Coaching, Development, and Fitness from Warwickshire College.
Current Role at Legal & General
Matt Alder serves as the Customer Service Manager at Legal & General, a position he has held since 2019. He operates from Solihull, where he oversees customer service operations. His role involves managing customer interactions and ensuring service quality. Alder's experience in this position contributes to the overall efficiency and effectiveness of the customer service team.
Previous Experience at The Sigma Financial Group
Before joining Legal & General, Matt Alder worked at The Sigma Financial Group in various roles. He served as a Service Delivery Manager from 2017 to 2019 in Birmingham, where he was responsible for overseeing service delivery processes. Prior to that, he held the position of Team Manager from 2014 to 2016, and he also worked in Commercial Debt Recovery from 2012 to 2014. His tenure at The Sigma Financial Group spanned several years and included a range of responsibilities.
Education and Qualifications
Matt Alder studied at Warwickshire College Henley-In-Arden, where he focused on Sports Coaching, Development, and Fitness. He completed a BTEC National Diploma from 2007 to 2009. This educational background provided him with foundational skills that may have contributed to his professional development.
Career Progression
Matt Alder's career has shown a clear progression in customer service and management roles. His journey includes significant positions at The Sigma Financial Group and Legal & General. Starting from a role in Commercial Debt Recovery, he advanced to Team Manager and then Service Delivery Manager, before taking on his current role at Legal & General. This trajectory highlights his commitment to the field and his ability to take on increasing responsibilities.