Maxwell Bailey
About Maxwell Bailey
Maxwell Bailey serves as the Head of DC Client Communications Propositions at Legal & General, where he has worked since 2020. He is a professionally trained and certified coach at MaxWell Potential and has extensive experience in digital marketing and operations change within the financial services sector.
Work at Legal & General
Maxwell Bailey serves as the Head of DC Client Communications Propositions at Legal & General. He has held this position since 2020, contributing to the organization for four years. His role involves enhancing communication strategies for defined contribution pension schemes, focusing on improving member experiences and engagement.
Current Role at MaxWell Potential
Since 2018, Maxwell Bailey has been working as a professionally trained and certified coach at MaxWell Potential in London, United Kingdom. His coaching practice emphasizes personal and professional development, leveraging his extensive experience in business and finance.
Previous Experience at American Express
Maxwell Bailey has held multiple roles at American Express over a span of 12 years. He served as Director of Servicing Strategy & Business Integration from 2011 to 2014, and as Director of Global Business Services from 2014 to 2017. His earlier positions included Senior Project Manager and Programme Manager, Product Enablement, where he focused on operational changes and product development.
Education and Expertise
Maxwell Bailey studied Business and Finance at Northbrook, earning a Higher National Diploma (HND) from 1992 to 1994. He later attended The Open University, where he achieved a Bachelor of Science with Honours in Psychology from 2010 to 2014. His educational background supports his expertise in operations change and digital marketing products, particularly for workplace pension schemes.
Focus Areas and Contributions
Maxwell Bailey's work emphasizes enhancing online service experiences, retirement planning, and financial wellbeing for workplace pension scheme members. He has developed digital marketing products and propositions that aim to improve customer satisfaction and facilitate business transformation.