Molly Spencer
About Molly Spencer
Molly Spencer is a Customer Service Specialist at Legal & General in Cardiff, Wales, with a background in International Business and a Bachelor of Arts in History. She has previous experience in customer service roles and has worked in various capacities, including as an English Language Mentor in Poland.
Work at Legal & General
Molly Spencer has been employed at Legal & General as a Customer Service Specialist since 2021. She works in Cardiff, Wales, United Kingdom. In this role, she is responsible for providing support and assistance to customers, ensuring their inquiries and issues are addressed effectively. Her tenure at Legal & General has lasted for three years, during which she has contributed to enhancing customer satisfaction and service efficiency.
Education and Expertise
Molly Spencer holds a Postgraduate Degree in International Business from the University of the West of England, where she studied from 2019 to 2021. Prior to this, she earned a Bachelor of Arts in History from Swansea University, completing her studies from 2016 to 2019. Additionally, she achieved A-Levels in History, English Literature, Health & Social Care, and Welsh Baccalaureate at Ysgol Greenhill School from 2014 to 2016.
Previous Work Experience
Before joining Legal & General, Molly Spencer worked in various customer service roles. She served as a Customer Service Administrator at Heatherton World of Activities from 2015 to 2020, where she gained five years of experience in customer support. Additionally, she worked as a Supervisor at McColl's Retail Group for nine months from 2020 to 2021. In 2019, she briefly worked as an English Language Mentor at Angloville Poland for one month.
Career Development
Molly Spencer's career development reflects a strong focus on customer service and support roles. Her experience spans various industries, including leisure and retail. This diverse background has equipped her with skills in communication and problem-solving, which are essential in her current position at Legal & General.