Natalie Briggs

Natalie Briggs

Business Improvement Manager @ Legal & General

About Natalie Briggs

Natalie Briggs is a Business Improvement Manager with extensive experience in both Financial Services and Manufacturing industries. She has held various roles, including Senior Business Analyst at Heritage Bank and PepsiCo, and possesses a strong technical background with a Bachelor of Science in Computer Science.

Current Role at Legal & General

Natalie Briggs serves as a Business Improvement Manager at Legal & General, a position she has held since 2021. In this role, she focuses on enhancing business processes and driving efficiency within the organization. Her responsibilities include identifying areas for improvement and implementing strategies that align with the company's objectives. With her extensive background in business analysis, she contributes to the development of customer-focused solutions.

Previous Experience at Heritage Bank

Prior to her current role, Natalie worked at Heritage Bank as a Senior Business Analyst from 2017 to 2020. During her three years at the bank, she was responsible for analyzing business processes and providing insights that supported strategic decision-making. Her experience in this role helped her develop a strong understanding of the financial services sector.

Educational Background

Natalie Briggs studied at The University of Manchester, where she earned a Bachelor’s Degree (Honours) in Computer Technology/Computer Systems Technology from 1990 to 1993. This educational foundation provided her with a technical background, which she has leveraged throughout her career in various roles across different industries.

Career History in Business Analysis

Natalie has a diverse career history that includes significant roles in business analysis. She worked at PepsiCo as a Senior Business Analyst from 1995 to 2000, where she gained valuable experience in the manufacturing sector. Additionally, she held positions at Civica International and Synergy Accountants, further solidifying her expertise in bridging the gap between business and technical teams.

Certifications and Skills

Natalie holds a Lean Six Sigma Green Belt certification, which reflects her commitment to process improvement and operational excellence. Her skills include exceptional abilities in facilitating collaboration between business and technical teams, which enhances project outcomes. With over 10 years of experience in both the Financial Services and Manufacturing industries, she is well-equipped to drive business improvement initiatives.

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