Nathaniel Davies
About Nathaniel Davies
Nathaniel Davies is a Customer Service Consultant Admin at Legal & General, where he has worked since 2021. He has a background in customer service and sales, with previous roles at Citizens Advice, SSE plc, and NEXT RETAIL LIMITED, and holds a Bachelor of Arts in History from Aberystwyth University.
Work at Legal & General
Nathaniel Davies has been employed at Legal & General as a Customer Service Consultant Admin since 2021. In this role, he utilizes his expertise in personal budgeting and advanced skills in Microsoft Word to manage customer inquiries effectively. His responsibilities include addressing customer concerns and providing informed solutions, drawing on his strong background in the financial industry.
Previous Experience in Customer Service
Prior to his current position, Nathaniel Davies worked at SSE plc as a Customer Service Adviser from 2019 to 2020. He also served as a Trainee Adviser at Citizens Advice from 2017 to 2019, where he gained valuable experience in assisting clients with various inquiries. His early career included a role as a Sales Consultant at NEXT RETAIL LIMITED in 2012.
Education and Expertise
Nathaniel Davies studied at Aberystwyth University, where he earned a Bachelor of Arts in History from 2013 to 2017. He also completed A Levels in History, Religious Studies, and Geography at Dyffryn Taf from 2012 to 2013. Additionally, he achieved GCSEs at Dyffryn Taf from 2006 to 2011. His educational background supports his expertise in personal budgeting and enhances his customer service capabilities.
Skills and Competencies
Nathaniel Davies possesses advanced skills in Microsoft Word, which are essential for his administrative tasks at Legal & General. He has developed strong communication skills that enable him to effectively address customer concerns and inquiries. His background in both the energy and financial industries further enhances his ability to provide informed customer service solutions.