Oliver Ray
About Oliver Ray
Oliver Ray serves as the Customer Claims Manager at Legal & General in Hove, England, a position he has held since 2020. His previous experience includes roles at British Airways, Hastings Direct, and Teleperformance, where he developed skills in customer service and team management.
Work at Legal & General
Oliver Ray has been serving as the Customer Claims Manager at Legal & General since 2020. His role is based in Hove, England, where he manages customer claims processes. Prior to this position, he worked at Legal & General as a Team Manager from 2018 to 2019, also in Hove. His experience within the company has provided him with a strong understanding of customer service and claims management.
Previous Employment Experience
Before joining Legal & General, Oliver Ray held various positions in the customer service sector. He worked at Hastings Direct as a Retention Team Manager from 2015 to 2018, where he focused on customer retention strategies. Prior to that, he worked at Teleperformance as an Operations Trainer from 2013 to 2015, and briefly as a Team Manager in 2015. His early career included a role as Cabin Crew at British Airways for eight months in 2018.
Education and Expertise
While specific educational details are not provided, Oliver Ray's career trajectory indicates expertise in customer service and claims management. His roles have involved team management, training, and retention strategies, showcasing his ability to lead teams and enhance customer experiences.
Background
Oliver Ray has a diverse background in customer service, with experience across multiple organizations. His career began at Teleperformance, where he developed foundational skills in operations and team management. He later transitioned to roles that emphasized customer retention and claims management, reflecting a commitment to improving customer interactions.