Paul D.
About Paul D.
Paul D. serves as the Head of People Experience, Development & Quality at L&G Retirement Solutions, where he focuses on enhancing employee experience and quality in the retirement sector. With a background in human resources and retail management, he has accumulated extensive experience in financial services.
Current Role at Legal & General
Paul D. serves as the Head of People Experience, Development & Quality at L&G Retirement Solutions. He has held this position since 2021, contributing to the enhancement of people experience and quality within the retirement solutions sector. His role involves overseeing initiatives that aim to improve employee engagement and operational effectiveness in Cardiff, Wales.
Previous Experience at Legal & General
Prior to his current role, Paul D. worked at Legal & General in various capacities. He served as an HR Consultant from 2015 to 2016 and as an HR Business Partner from 2017 to 2018, both based in Cardiff. His experiences in these roles provided him with a solid foundation in human resources within the financial services sector.
Career Background in Financial Services and Retail
Paul D. has a diverse background in financial services and retail. He worked at Nationwide Building Society in several roles, including Personal Banking Manager and Employee Relations, from 2013 to 2015. Additionally, he served as a Customer Representative and gained retail experience as a Store Manager at Ted Baker from 2010 to 2012. This varied experience has equipped him with a deep understanding of operations in these sectors.
Education and Professional Qualifications
Paul D. studied HR Management at Cullen Scholefield, where he achieved a CIPD Diploma from 2013 to 2014. His educational background supports his expertise in human resources and people management, contributing to his effectiveness in his current and previous roles.
Commitment to People and Service Excellence
Paul D. demonstrates a commitment to building strong relationships and delivering exceptional service in challenging environments. His focus on enhancing the people experience reflects his dedication to improving workplace culture and employee satisfaction within the organizations he has served.