Rachel Baker
About Rachel Baker
Rachel Baker currently works in the Central Complaints Team at Legal & General, a position she has held since 2019. She previously served as a Customer Service Representative at the same company from 2016 to 2019, and she studied at Ysgol Gyfun Cwm Rhymni, where she achieved her GCSEs.
Work at Legal & General
Rachel Baker currently holds a position in the Central Complaints Team at Legal & General, a role she has occupied since 2019. Prior to this, she worked as a Customer Service Representative at the same company from 2016 to 2019. During her time in customer service, she gained experience in handling customer inquiries and resolving issues, which contributed to her current role in managing complaints.
Education and Expertise
Rachel Baker attended Ysgol Gyfun Cwm Rhymni from 1994 to 1999, where she completed her GCSEs. This educational background provided her with foundational skills that support her professional roles in customer service and complaints management.
Background
Rachel Baker has a background in customer service, having worked at Legal & General for a total of eight years. She transitioned from a Customer Service Representative to her current position in the Central Complaints Team, indicating a progression in her career within the organization.
Career Progression
Rachel Baker's career at Legal & General reflects a steady progression from a Customer Service Representative to a role in the Central Complaints Team. This advancement demonstrates her commitment to the company and her ability to adapt to different responsibilities within the organization.