Rachel Plaza
About Rachel Plaza
Rachel Plaza is an Access Management Analyst at Legal & General, specializing in SAP and customer service. She has a background in Fine/Studio Arts and Customer Service, with experience in various administrative roles.
Work at Legal & General
Rachel Plaza has been employed at Legal & General since 2017. Initially serving as a Customer Service Administrator, she has developed her role and currently works as an Access Management Analyst since 2020. Her responsibilities in access management leverage her expertise in SAP, contributing to the efficiency of the organization. Rachel's tenure at Legal & General spans over seven years, during which she has demonstrated her commitment to customer service and operational excellence.
Education and Expertise
Rachel Plaza studied Fine/Studio Arts at Walsall College, where she achieved a Higher National Diploma (HND) from 2005 to 2009. Additionally, she attended Sandwell College, earning an NVQ Level 2 in Customer Service. Her educational background, combined with her expertise in SAP, supports her current role in access management and enhances her professional capabilities.
Background
Prior to her current position at Legal & General, Rachel Plaza worked at DB Cargo (UK) Limited as an Administrative Assistant from 2013 to 2017. She also held a role at Sandwell Council as a Museum Assistant and Tour Guide from 2010 to 2012. These experiences provided her with a diverse skill set in administration and customer service, contributing to her effectiveness in her current roles.
Professional Development
Rachel Plaza demonstrates a strong commitment to professional development. She is open to further education and training, which reflects her dedication to enhancing her skills and knowledge in her field. This proactive approach to learning supports her career growth and effectiveness in her roles at Legal & General.
Skills and Attributes
Rachel Plaza is known for her professional and polite telephone manner, which enhances customer interactions. She is highly organized and flexible, enabling her to work effectively both independently and as part of a team. These skills contribute to her success in customer service and access management roles.