Rami Hamod
About Rami Hamod
Rami Hamod is a Customer Service Team Lead at Legal & General, where he has worked since 2020. With over 10 years of experience in managing teams and processes, he has a strong background in customer service and leadership.
Work at Legal & General
Rami Hamod has been employed at Legal & General as a Customer Service Team Lead since 2020. In this role, he oversees customer service operations, ensuring that team performance aligns with company standards. His responsibilities include managing team dynamics and enhancing service delivery. His tenure at Legal & General has allowed him to leverage his extensive experience in customer service management.
Previous Experience at OVO
Prior to his current position, Rami Hamod worked at OVO as a Customer Service Team Manager for a period of six months in 2020. Based in Cardiff, Wales, he was responsible for leading customer service initiatives and managing team performance during his brief tenure. This experience contributed to his professional development in the customer service sector.
Long-Term Role at SSE plc
Rami Hamod served as a Customer Service Team Manager at SSE plc from 2005 to 2020, accumulating 15 years of experience in this role. During his time at SSE plc, he developed strong leadership skills and a deep understanding of customer service processes. His long-term commitment to this position allowed him to build a solid foundation in managing teams and achieving business objectives.
Education and Expertise
Rami Hamod possesses over 10 years of experience in managing people and processes within the customer service industry. His background includes a strong focus on leadership and communication, which has enabled him to exceed business targets consistently. He is actively seeking opportunities that present challenges in a professional environment, indicating a commitment to continuous growth and development in his career.