Ruth Eglington
About Ruth Eglington
Ruth Eglington is a Client Communications Executive at Legal & General, where she has worked since 2021. With extensive experience in client communications and marketing, she has held various roles in the financial services sector, including positions at Prudential Assurance and John Lewis.
Current Role at Legal & General
Ruth Eglington currently serves as a Client Communications Executive at Legal & General, a position she has held since 2021. In this role, she focuses on enhancing client communication strategies and ensuring effective messaging across various platforms. Her responsibilities include managing product literature production, which encompasses copywriting, proofreading, and regulatory updates. Ruth's experience in this role builds on her extensive background in customer communications and marketing.
Previous Experience at Legal & General
Ruth Eglington has held multiple positions at Legal & General prior to her current role. From 2002 to 2010, she worked as a Senior SIPP Administrator, Pension Death Claims Assessor, and Customer Services Agent (Retirements). Subsequently, she served as Customer Communications Manager from 2015 to 2020. During her tenure, she was involved in various aspects of product literature production and regulatory customer mailings, collaborating with both internal teams and external suppliers.
Career Background in Financial Services
Ruth Eglington began her career in financial services at Prudential Assurance, where she worked as a Pension Administrator from 1998 to 2001. She also gained experience in customer service and sales at John Lewis and Marks and Spencer. Her diverse roles have contributed to her expertise in client communications and customer service within the financial sector.
Educational Background and Qualifications
Ruth Eglington has a solid educational foundation, having studied at The Henley College, where she achieved A Levels in English Literature and Psychology. She also completed a course in Beauty Therapy, earning an NVQ. Furthering her education, she attended Oxford College of Marketing, where she studied Marketing and obtained a Professional Certificate from the Chartered Institute of Marketing. Additionally, she holds a BSC Agile Foundation Certificate and has training in proofreading.
Skills and Expertise
Ruth Eglington possesses a range of skills relevant to her roles in client communications and marketing. She has expertise in supplier relationship management and collaboration with internal function teams within large organizations. Her experience includes managing all aspects of product literature production, from copywriting to webpage management, and planning regulatory customer mailings. These skills contribute to her effectiveness in her current position at Legal & General.