Ruth Rooney
About Ruth Rooney
Ruth Rooney is a Technical Engineering Lead specializing in D365 and Power Platform at Legal & General, where she has worked since 2022. She has extensive experience in CRM management and systems development, having held various roles at companies such as ABTA, Epson Europe, and Simon-Kucher & Partners.
Current Role at Legal & General
Ruth Rooney serves as the Technical Engineering Lead for D365 & Power Platform at Legal & General. She has held this position since 2022, contributing her expertise in technical engineering within the organization. Her role involves overseeing the implementation and management of Microsoft Dynamics 365 and Power Platform solutions, ensuring they meet the company's operational needs.
Previous Experience in CRM Management
Before joining Legal & General, Ruth Rooney held several positions focused on customer relationship management (CRM). She worked as a Senior CRM Manager at Simon-Kucher & Partners for four months in 2022. Prior to that, she served as the CRM and Systems Development Manager at ABTA from 2020 to 2022, and as the CRM Systems Manager at ABTA from 2019 to 2020. Her experience in these roles has equipped her with a deep understanding of CRM systems and their strategic implementation.
Background in Technical Administration and Support
Ruth Rooney has a diverse background in technical administration and support roles. She worked as a UK and Northern Area Technical Administrator at the Commonwealth War Graves Commission for one year from 2014 to 2015. Additionally, she was a CRM Support Consultant at Pythagoras for one year from 2016 to 2017. These positions have contributed to her technical skills and knowledge in managing CRM systems.
Education and Early Career
Ruth Rooney studied at The Beaconsfield School from 2001 to 2008. Her early career included an administrative role at the University of Bristol in 2012, where she worked for six months. This foundational experience set the stage for her subsequent roles in CRM and technical administration.
Diverse Professional Background
Ruth Rooney's professional background includes a variety of roles across different industries. She was an Air Stewardess at Etihad Airways for seven months in 2012 and held positions at Epson Europe B.V. as a Channel CRM Specialist in 2017, and at Dorchester Collection as Global IT Lead - Hotel Applications CRM in 2017-2018. This diverse experience has provided her with a broad perspective on customer service and technical operations.