Sally Richards
About Sally Richards
Sally Richards is a Telephone Account Manager at Legal & General in Solihull, UK, with over six years of experience in customer relationship management. She is known for her strong organizational skills, ability to thrive under pressure, and effective rapport-building with customers and colleagues.
Work at Legal & General
Sally Richards has been employed at Legal & General since 2019, serving as a Telephone Account Manager. In this role, she operates from Solihull, West Midlands, United Kingdom. Her responsibilities include managing customer accounts and ensuring high levels of customer satisfaction. Over her five years at the company, she has developed strong relationships with both customers and colleagues, leveraging her effective rapport-building skills.
Previous Experience in Customer Relationship Management
Before joining Legal & General, Sally Richards worked at Lex Autolease as a Customer Relationship Manager from 2013 to 2019. During her six years in this position, she focused on enhancing customer experiences and fostering long-term relationships. Prior to that, she served as a Banking Advisor at Halifax from 2008 to 2013, where she gained five years of experience in the financial industry, working as a qualified Banking Adviser.
Education and Expertise
Sally Richards studied at Kingsley College Redditch from 2001 to 2004, completing a three-year program. Her educational background has contributed to her strong organizational skills and conscientious approach to task completion. She has over six years of experience in customer relationship management, demonstrating her capability in both team settings and independent work.
Professional Skills and Attributes
Sally Richards is recognized for her ability to thrive under pressure while maintaining a polite and friendly demeanor in all interactions. She values personal development and is actively seeking new challenges to further her career. Her strong organizational skills and conscientiousness enhance her effectiveness in managing customer accounts and relationships.