Sarah Malpass
About Sarah Malpass
Sarah Malpass serves as the Internal Communications and Community Manager for the Insurance Division at Legal & General, bringing over a decade of experience in business change and project management. Her career includes roles at E.ON UK, GM Financial, and Experian, along with a strong educational background in communication and psychology.
Current Role at Legal & General
Sarah Malpass serves as the Internal Communications and Community Manager within the Insurance Division at Legal & General. She has held this position since 2021. In her current role, she oversees the delivery of internal and external Corporate Social Responsibility engagement plans and strategies. Additionally, she has played a key role in redesigning the divisional intranet to improve internal communications.
Previous Experience at Legal & General
Prior to her current position, Sarah worked as the Internal Communications Manager for the Retirements Division at Legal & General from 2017 to 2021. During her tenure, she led the 2020 crisis communication plan, which facilitated the transition to a hybrid work environment. She also developed a new podcast series as part of the internal communication strategy.
Professional Background in Business Improvement
Sarah has over ten years of experience in business change and project management across various financial organizations. She worked as a Business Improvement Consultant at E.ON UK from 2013 to 2015. Additionally, she held the position of International Operations Project Manager at GM Financial from 2015 to 2016 and served as Head of Operations and Business Change at Experian from 2007 to 2013.
Educational Qualifications
Sarah has a diverse educational background. She studied at Chilwell Comprehensive, achieving A levels in English and Media from 1991 to 1997. She also attended Lakeview College, focusing on Communication and Media Studies and English Literature, where she achieved A Level in 1997. In 2020, she completed an Introduction to Internal Communications course at the Institute of Internal Communications. Additionally, she has pursued studies in Psychology and Criminal Justice.
Community Engagement and Recognition
In her current role, Sarah is responsible for building and maintaining relationships with charities, educational establishments, and community interest companies in Sussex. She has been recognized for her contributions to the field, reaching the finals for the Institute of Internal Communications awards due to her passion and energy.