Sophie Young
About Sophie Young
Sophie Young is an IT Security Administrator at Legal & General, where she has worked since 2018. With a diverse background in customer service and IT roles, she focuses on access control and compliance with ISO 27001 standards.
Work at Legal & General
Sophie Young has been employed at Legal & General as an IT Security Administrator since 2018. In this role, she coordinates systems access provision and regularly reviews third-party access compliance with ISO 27001 standards. Prior to her current position, she held several roles within the company, including Customer Service Group Risk Consultant, Quality Assurance & Governance Analyst, and Platform Analyst. Her tenure at Legal & General spans multiple years, with her initial role as a Customer Services Representative beginning in 2010. Throughout her time at the company, she has worked collaboratively with other divisions to improve processes and data collection in response to policy changes.
Education and Expertise
Sophie Young has pursued various educational qualifications to enhance her expertise in IT and business analysis. She studied at the Chartered Institute for Securities & Investment, achieving the IOC - ISA Administration in 2014 and Introduction to Securities and Investment from 2011 to 2012. Additionally, she completed an International Diploma in Business Analysis at BCS, The Chartered Institute for IT from 2019 to 2021. Her foundational education includes an AVCE in Information Technology from Cirencester College and GCSEs from Sir William Romney, where she studied subjects including English, Mathematics, and Science.
Background
Sophie Young has a diverse professional background with experience in customer service and IT roles across various organizations. Before joining Legal & General, she worked at Carlson Marketing, American Express, and Family Investments in customer service positions. She also served as a Technical Analyst at OneFamily and an Arrears Negotiator at Chelsea Building Society. Her early career included roles at Boots UK and Sainsburys. This varied experience has contributed to her comprehensive understanding of customer service and IT security.
Achievements in IT Security
In her role as IT Security Administrator at Legal & General, Sophie Young plays a key role in maintaining Role Based Definitions of user access, ensuring least privileged access and Segregation of Duties. She is involved in risk assessments of User Access Manuals against Identity and Access Management policies and standards. Additionally, she utilizes lean techniques to enhance productivity in IT security processes and is responsible for scheduling and supporting the recertification of access rights for LGI applications and unstructured data.