Stuart Woolley
About Stuart Woolley
Stuart Woolley serves as the Head of Service Management & Development at Legal & General, where he has worked since 2022. With extensive experience in service management across various companies, he specializes in service delivery strategy, vendor management, and communication.
Current Role at Legal & General
Stuart Woolley serves as the Head of Service Management & Development at Legal & General, a position he has held since 2022. His role is based in Birmingham, England, United Kingdom. In this capacity, he focuses on service delivery strategy and development, ensuring that service management processes align with organizational goals.
Previous Experience at Capgemini
Prior to his current role, Stuart Woolley worked at Capgemini in various capacities. He served as the Global IT Energy Service Manager for Rolls-Royce from 2014 to 2015, with responsibilities spanning multiple locations including Warwick, Mount Vernon, Singapore, and Montreal. He also held the position of Senior Business Service Manager and Service Delivery Manager during his tenure from 2013 to 2018.
Education and Training
Stuart Woolley studied at Rowley Regis College from 1994 to 1996, completing a two-year program. He also attended Perryfields High from 1989 to 1994, where he spent five years. His educational background supports his expertise in service management and delivery.
Career at Legal & General
Stuart Woolley has held multiple roles at Legal & General. He was the Head of IT Service Management from 2019 to 2022 and served as the Service Delivery Manager for ten months in 2018. His experience at Legal & General has contributed to his specialization in service delivery strategy and vendor management.
Skills and Expertise
Stuart Woolley possesses a process-driven approach to service management, focusing on adherence to SLAs. He has expertise in e-procurement and catalogue management, emphasizing customer-centric strategies. His strong management reporting skills are essential for effective service delivery and development.