Sue Baxendale (Formerly Davies)
About Sue Baxendale (Formerly Davies)
Sue Baxendale is a Flexible Benefits Operations Manager with extensive experience in the insurance industry, having built successful teams and managed operations for various companies. She has a strong focus on product launches, employee engagement, and process efficiency.
Work at Legal & General
Sue Baxendale has been employed at Legal & General as a Flexible Benefits Operations Manager since 2016. In this role, she oversees the operations related to flexible benefits, ensuring efficient processes and effective product launches. Her responsibilities include providing internal consulting on various products and benefit structures, contributing to the organization’s strategic goals.
Previous Experience in Flexible Benefits Management
Prior to her current position, Baxendale held several roles in flexible benefits management. She worked at Friends Life Group as a Flex Admin Manager for Group Risk Flex Products from 2011 to 2016. Before that, she served as Flex Administrator/Team Leader at Swiss Life from 2000 to 2006 and as Flex Admin Manager at Bupa from 2006 to 2011. These roles involved managing teams and developing processes within the flexible benefits sector.
Education and Expertise
Sue Baxendale studied Marine Operations at Liverpool John Moores University from 1996 to 1998, where she earned a degree in the field. Her educational background complements her extensive experience in flexible benefits management, where she has developed expertise in product development, employee motivation, and engagement strategies.
Team Leadership and Development
Baxendale has a proven track record in team leadership, having built two successful market-leading teams from scratch while managing a total of 27 people. Her leadership roles across various organizations demonstrate her ability to develop effective teams and processes in the flexible benefits industry.
Focus on Product Launch and Process Efficiency
In her career, Baxendale has maintained a strong focus on launching new products to market and supporting her organization in building effective and efficient processes. Her keen interest in employee motivation and engagement informs her approach to developing flexible benefits solutions that meet organizational needs.