Susannah Botting
About Susannah Botting
Susannah Botting is a Lead Business Change Manager with extensive experience in organizational development and change management. She holds multiple qualifications, including Prince2 certifications and has worked for notable organizations such as Southern Water, Civil Aviation Authority, and Legal & General.
Work at Legal & General
Susannah Botting has been serving as the Lead Business Change Manager at Legal & General since 2021. In this role, she has contributed to embedding operational resilience and implementing Windows 10 at Legal & General Retirement Institutional (LGRI). Prior to her current position, she worked as a Business Change Manager at Legal & General from 2020, accumulating four years of experience in Hove. Her responsibilities include overseeing business change initiatives and ensuring effective project management within the organization.
Education and Expertise
Susannah Botting holds various qualifications that enhance her expertise in business change management. She has obtained the Prince2 Foundation and Practitioner certifications, as well as Change Management Practitioner accreditation. Additionally, she is an MBTI practitioner. Her educational background includes studying at High Peake College, where she achieved A Levels, and St. Helena's High School, where she completed her GCSEs. She also studied at the University of Derby, further solidifying her academic foundation.
Background in Business Change Management
Susannah Botting has extensive experience in business change management, having worked in various roles across multiple organizations. She served as a Business Change Manager at Southern Water from 2015 to 2018, where she re-designed the operating model and introduced the Graduate Scheme. Following this, she worked at the Civil Aviation Authority from 2018 to 2020, where she implemented the SAP Suite and formed the Diversity & Inclusion employee forum. Her earlier experience includes roles at Maximus UK and Working Links, focusing on organizational development and learning.
Achievements in Organizational Development
Throughout her career, Susannah Botting has made significant contributions to organizational development. At the Civil Aviation Authority, she shaped the Diversity & Inclusion strategy and established the employee forum to promote these initiatives. Her work at Southern Water included the successful introduction of the Graduate Scheme and the re-design of the operating model. Her comprehensive toolkit includes capabilities in gap analysis, communication strategy, culture change, and Lean Six Sigma methodologies.