Tafazzul I.
About Tafazzul I.
Tafazzul I. is a Senior Customer Service Consultant with over 10 years of experience in administration, IT, and insurance. Currently, he works at SSP Limited as an Incident Specialist and has held various customer service roles at Legal & General and LV=.
Work at Legal & General
Tafazzul I. has been employed at Legal & General as a Senior Customer Service Consultant since 2017. In this role, Tafazzul operates remotely, focusing on delivering positive outcomes by effectively meeting customer requirements. With a strong background in customer service, Tafazzul utilizes over 10 years of experience in professional administration, IT, and insurance to enhance the customer experience.
Current Role at SSP Limited
In addition to his role at Legal & General, Tafazzul I. has been working at SSP Limited as an Incident Specialist since 2023. This position adds to his extensive experience in the customer service sector, allowing him to apply his skills in a different context. His responsibilities involve managing incidents and ensuring effective resolutions to enhance service delivery.
Experience at LV=
Tafazzul I. has also been a Customer Service Advisor at LV= since 2022. Working remotely from Birmingham, England, he engages with customers to address their inquiries and provide support. This role further complements his extensive experience in customer service and administration.
Education and Expertise
Tafazzul I. completed his secondary education at Swanlea School, where he achieved his GCSE. He furthered his education at Tower Hamlets 6th Form College, obtaining a BTEC National Diploma in Business, Management, Marketing, and Related Support Services from 2007 to 2009. This educational background supports his professional expertise in customer service and administration.
Professional Skills
Tafazzul I. possesses effective communication skills, enabling him to interact with individuals at all levels. His positive can-do attitude contributes to his ability to meet customer needs and deliver satisfactory outcomes. With over a decade of experience in various sectors, he has developed a comprehensive understanding of customer service dynamics.