Yogesh Vyas
About Yogesh Vyas
Yogesh Vyas is a Mortgage Underwriter with extensive experience in the financial services sector, currently working at Legal & General since 2019. He has held various roles in customer relations and analysis, and he actively mentors new colleagues while addressing underwriting complaints.
Current Role as Mortgage Underwriter at Legal & General
Yogesh Vyas has been working at Legal & General as a Mortgage Underwriter since 2019. In this role, he is responsible for assessing mortgage applications, analyzing underwriting data, and identifying trends. He monitors daily workloads to ensure compliance with Service Level Agreements and suggests improvements for porting and completion functions based on his data analysis. Additionally, he acts as a complaint champion, collaborating with the complaints manager to resolve underwriting complaints within set timelines.
Previous Experience at Legal & General
Before his current position, Yogesh Vyas worked at Legal & General in two roles. He served as a Customer Relations Specialist for five months in 2020, where he focused on client interactions and support. Following this, he took on the role of System Test Analyst for ten months in 2020, contributing to the testing and quality assurance of systems within the organization.
Experience at Coventry Building Society
Yogesh Vyas has previous experience with Coventry Building Society, where he worked as a Mortgage Underwriter for one year from 2018 to 2019. He also held the position of Telephone Mortgage Coordinator for eight months from 2017 to 2018. In these roles, he gained valuable insights into mortgage processes and customer service.
Educational Background in Psychology
Yogesh Vyas studied at the University of Leicester, where he earned a Bachelor of Science (BSc) degree in Psychology from 2010 to 2013. This educational background has equipped him with analytical skills and an understanding of human behavior, which can be beneficial in his roles within the financial services industry.
Mentorship and Coaching Responsibilities
In his current role, Yogesh Vyas plays a significant part in mentoring and coaching new joiners and colleagues. He provides technical input and conducts update sessions for his team and the wider department, helping to foster a collaborative work environment and enhance team performance.