Zoe Robinson
About Zoe Robinson
Zoe Robinson is a B2B Marketing Manager at Legal & General, with a background in customer experience and planning at British Gas and SSE plc. She has a strong educational foundation in marketing and project management.
Current Role at Legal & General
Zoe Robinson has served as the B2B Marketing Manager at Legal & General since 2018. In this role, she is responsible for developing and implementing marketing strategies that cater to business clients. Her work focuses on enhancing brand visibility and driving engagement within the B2B sector. Based in Cardiff, United Kingdom, she has contributed to various marketing initiatives that align with the company's objectives.
Previous Experience at British Gas
Zoe Robinson held multiple positions at British Gas over a span of several years. She worked as a Complaints Manager from 2006 to 2010, where she managed customer complaints and ensured resolution processes were effective. Following this, she served as a Customer Treatment Planner from 2010 to 2013, focusing on customer service strategies. From 2013 to 2014, she was a Customer Planning Manager, and then transitioned to the role of Customer Experience Manager in the insurance industry from 2014 to 2017.
Experience at SSE plc
Zoe Robinson worked at SSE plc as a Key Account Manager for Housing Partnerships from 2017 to 2018. In this role, she managed relationships with key clients in the housing sector, focusing on partnership development and account management. Her experience in this position contributed to her understanding of the energy market and client engagement strategies.
Educational Background
Zoe Robinson completed her secondary education at Tonyrefail Comprehensive from 1998 to 2005. She furthered her studies at the Chartered Institute of Marketing (CIM), where she achieved a qualification in Marketing from 2017 to 2018. Additionally, she studied Project Management at Knowledge Academy, obtaining an APM qualification in 2017. This educational background has equipped her with essential skills in marketing and project management.