Andrea Matitz
About Andrea Matitz
Andrea Matitz is a Customer Success Associate at Lendbuzz with a diverse background in customer service, finance, and project management.
Customer Success Associate at Lendbuzz
Andrea Matitz has been working as a Customer Success Associate at Lendbuzz since 2021. She is responsible for ensuring customer satisfaction and managing client relationships. Her role involves providing support to clients, addressing their concerns, and helping them navigate the company's services. Through her work, Andrea aims to enhance the overall customer experience and contribute to the company's growth and success.
Previous Role at Walmart
Before joining Lendbuzz, Andrea Matitz served as a Front End Team Lead at Walmart from 2020 to 2021 in the United States. In this role, she was responsible for overseeing the front-end operations, managing a team of employees, and ensuring efficient checkout processes. Her responsibilities also included customer service, problem resolution, and maintaining a streamline flow of operations.
Experience at Betha Sistemas
From 2013 to 2016, Andrea Matitz worked as an Account Specialist at Betha Sistemas in Curitiba, Paraná. In this capacity, she managed client accounts, provided tailored support, and facilitated the implementation of software solutions. Andrea's responsibilities included client training, troubleshooting, and ensuring the successful utilization of the company's products.
Finance Intern at Banco do Brasil
In 2013, Andrea Matitz had a brief internship as a Finance Intern at Banco do Brasil in Curitiba, Paraná. During this three-month period, she gained valuable experience in the financial sector, assisting with various banking operations, customer service, and administrative tasks. This role provided her with foundational knowledge and skills in finance.
Educational Background
Andrea Matitz has an extensive academic background in both business and theology. She holds a Master's degree in Theology/Theological Studies from GBHEM (2019-2022) and another Master's degree in Business Administration and Management from Universidade Federal do Paraná (2015-2016). She also achieved a Bachelor's degree in Theology/Theological Studies from Garrett-Evangelical Theological Seminary (2016-2017) and another Bachelor's degree in Accounting from Universidade Federal do Paraná (2010-2014). Additionally, Andrea earned a Bachelor's degree in Theology/Theological Studies from LUT Latin University of Theology (2005-2007).