Dipesh Dayama
About Dipesh Dayama
Dipesh Dayama is an Account Director at Lentra, specializing in digital lending transformation. He has held various roles in customer success, platform growth, and management across multiple organizations in India and has a strong educational background in management and engineering.
Work at Lentra
Dipesh Dayama currently serves as an Account Director at Lentra, a position he has held since 2023. In this role, he focuses on driving account management strategies and enhancing client relationships. His expertise in digital lending transformation is instrumental in helping financial institutions address the credit gap.
Previous Experience in Customer Success
Before joining Lentra, Dipesh worked at Cashfree Payments as Associate Director of Customer Success from 2022 to 2023. During his five-month tenure in Bengaluru, he contributed to customer engagement and satisfaction initiatives, ensuring clients received optimal support and service.
Education and Expertise
Dipesh holds a Master of Science in Management from ESSEC Business School in France and an MBA from the Indian Institute of Management Ahmedabad. He also possesses a Bachelor of Technology in Mechanical Engineering from the Indian Institute of Technology Gandhinagar. His educational background supports his expertise in digital lending transformation and team building within various sectors, including fintech and SaaS.
Career Background
Dipesh has a diverse professional background, having worked in various roles across multiple industries. His previous positions include VP of Platform Growth at Finvolv, Manager at Asian Paints, and Senior Manager at Optimum Solutions (S) Pte Ltd. He also has experience as a Business Development professional at Easy Pay and as a Researcher at the Indian Institute of Management Ahmedabad and ITER Organization.
Skills and Specializations
Dipesh possesses skills in team building and leadership within the fintech, SaaS, enterprise software, IT, and manufacturing domains. His ability to bridge the credit gap for financial institutions showcases his specialization in digital lending transformation, making him a valuable asset in the financial services sector.