Rajeev Gupta
About Rajeev Gupta
Rajeev Gupta serves as the Senior Vice President of Customer Success at Lentra, where he has worked since 2023. He has a robust background in client engagement and business development, with previous roles at Fiserv spanning over 14 years.
Work at Lentra
Rajeev Gupta serves as the Senior Vice President of Customer Success at Lentra, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Lentra's offerings. His responsibilities include developing strategies to foster strong client relationships and overseeing the implementation of customer success initiatives. Gupta's leadership aims to drive growth and retention by aligning customer needs with the company's services.
Previous Experience at Fiserv
Rajeev Gupta has extensive experience at Fiserv, where he held multiple roles over a span of 14 years. He began as a Delivery Manager from 2006 to 2009 in Noida, India, and then progressed to Senior Client Partner from 2009 to 2012 in Denver, Colorado. Following this, he served as Engagement Leader for Large Clients from 2012 to 2020 in Frisco, Texas, and later as Vice President of Business Development from 2021 to 2023 in the same location. His various positions involved managing client relationships and driving business development efforts.
Education and Expertise
Rajeev Gupta earned a Bachelor of Technology (B.Tech.) degree from the Indian Institute of Technology, Kanpur, from 1993 to 1997. He possesses expertise in employing 'land and expand' strategies to enhance client engagement. His skills include recognizing new business opportunities and establishing executive relationships, which contribute to his effectiveness in business development. Gupta's focus on building trusted partnerships with clients has been a key aspect of his professional approach.
Client Engagement and Business Development Skills
Rajeev Gupta has a proven track record in increasing revenue through effective client engagement and business development strategies. He has extensive experience in scaling client engagements with global teams to achieve business outcomes. His strong focus on delivering measurable value to clients has been instrumental in fostering long-term partnerships and ensuring client satisfaction.