Shreya L
About Shreya L
Shreya L is a Customer Success Director at Lentra, with a strong background in SaaS and digital banking. She has previously held various roles at Oracle and other organizations, contributing to customer success strategies and digital transformation in the BFSI sector.
Work at Lentra
Shreya L currently serves as the Customer Success Director at Lentra, a position she has held since 2023. In this role, she focuses on enhancing customer success strategies and ensuring the delivery of excellent customer experiences. Shreya plays a pivotal role in the company's digital lending solutions and digital transformation initiatives within the Banking, Financial Services, and Insurance (BFSI) sector. Her strong background in Software as a Service (SaaS) and digital banking contributes to the growth of Lentra's lending cloud platform.
Previous Experience at Oracle
Shreya L worked at Oracle from 2021 to 2023, where she held two significant roles. Initially, she served as a Senior Account Manager, followed by her position as a Senior Cloud Platform Sales Representative within Oracle Digital Prime III. Both roles were based in Chennai, Tamil Nadu, India. During her tenure, she focused on cloud platform sales and account management, contributing to the company's strategic objectives.
Educational Background
Shreya L has a diverse educational background. She completed her Master of Arts in Psychology from Indira Gandhi National Open University from 2020 to 2022. Additionally, she holds an MBA in Human Resources Management from Symbiosis Institute of Management Studies. Shreya also pursued various certifications, including a Digital Marketing certification from Focussed IT Academy and a Six Sigma Green Belt from Loyola Institute Of Business Administration. Her studies in Business Analytics and Business Intelligence at Great Lakes Institute of Management further enhance her expertise.
Career Journey
Shreya L's career spans various industries and roles. She began her professional journey as a Loan Administration Officer at ABN AMRO Bank N.V. in 2007. Over the years, she has held positions such as HR Lead at Apollo Hospitals Enterprises Limited and Inside Sales Specialist at Alpharithm Technologies Limited. Her experience also includes roles in medical records review and sales support. This diverse career path has equipped her with a comprehensive understanding of customer engagement and sales strategies.
Skills and Expertise
Shreya L possesses expertise in digital lending solutions and digital transformation within the BFSI industry. Her strong background in SaaS enables her to contribute effectively to customer success initiatives. Shreya has collaborated with cross-functional leaders to enhance customer experiences and drive strategic growth. Her educational qualifications, combined with her professional experience, provide her with a robust skill set in customer success management and digital marketing analytics.