Leslie Ramirez Tapia

Leslie Ramirez Tapia

Customer Support Associate @ Lessen

About Leslie Ramirez Tapia

Leslie Ramirez Tapia is a Customer Support Associate at Lessen and a Bartender at Mbar, with a background in social media management, marketing, and data analytics.

Title

Leslie Ramirez Tapia is a Customer Support Associate currently working at Lessen and a Bartender at Mbar in Chicago, Illinois, United States.

Company

Lessen, Mbar, Flights Tap and Whiskey Lounge, Area Health Education Center Program, Purdue University Northwest

Education and Expertise

Leslie Ramirez Tapia completed a Bachelor's degree in Marketing from Purdue University Northwest and has specialized training in Data Analytics from a 4-month COOP Fellowship program. Proficient in Python programming and visualization tools like Excel, SQL, and Tableau.

Work Experience

Leslie has held multiple roles across various industries. She is currently working at Lessen as a Customer Support Associate and at Mbar as a Bartender in Chicago, Illinois. She previously worked at Flights Tap and Whiskey Lounge as both a Social Media Manager and Mixologist, at Area Health Education Center Program as a Social Media Marketing Intern, and as a Campus/Brand Ambassador at Purdue University Northwest.

Achievements

Leslie implemented a rigorous work order qualification system at Lessen that enhanced accuracy by 25% and increased work order completion rates by 30%. She also optimized vendor capacity utilization, resulting in a 20% reduction in project turnaround time. She completed a 200-hour Data Analytics apprenticeship program at COOP Careers, gaining proficiency in Python, Excel, SQL, and Tableau.

People similar to Leslie Ramirez Tapia