Paige Thomas
About Paige Thomas
Paige Thomas is a Client Success Manager with over 10 years of experience in the mobile and SaaS industries. She has held various roles in customer success and implementation, demonstrating a strong commitment to customer satisfaction and project management.
Current Role at Lexion
Paige Thomas serves as a Client Success Manager at Lexion, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring a seamless customer journey. Her responsibilities include collaborating with various teams to prioritize customer feedback and participating in the development of feature requirements. Thomas works remotely, contributing to Lexion's commitment to client success.
Experience at Deel
Paige Thomas has been a Customer Success Manager at Deel since 2021. In this capacity, she leverages her extensive experience in the mobile and SaaS industries to drive customer satisfaction. Her role involves engaging with clients to understand their needs and ensuring they receive optimal value from Deel's services. Thomas also works remotely, allowing her to connect with clients across different regions.
Previous Experience in Customer Success
Prior to her current roles, Paige Thomas worked at PipelineDeals as a Senior Customer Experience Manager from 2014 to 2021. She also held positions as an Implementation Consultant at Sprinklr for nine months in 2021, and as an Implementation Specialist at WizeHive from 2011 to 2014. These roles have equipped her with over a decade of experience in customer success and implementation within the tech industry.
Educational Background
Paige Thomas studied Business Management at Saint Joseph's University, where she earned her Bachelor's degree from 2005 to 2009. She also participated in a study abroad program at The University of Queensland in 2007, completing her studies there for 11 months. This educational foundation supports her professional expertise in customer success and management.
Skills and Professional Attributes
Paige Thomas possesses a range of skills that enhance her effectiveness in customer success roles. She is known for her adaptability, attention to detail, organizational abilities, and empathy. These attributes enable her to create project proposals, oversee their execution, and ensure a positive customer experience. Her collaborative approach allows her to work effectively with Engineering, Product Management, and Success Teams.