Niko Sorvisto
About Niko Sorvisto
Niko Sorvisto is an Account Manager at Liana Technologies, specializing in customer satisfaction and retention strategies. He has expertise in marketing automation, PR, and e-commerce management, and has worked in various roles within the company since 2018.
Work at Liana Technologies
Niko Sorvisto has been serving as an Account Manager at Liana Technologies since 2019. In this role, he focuses on customer satisfaction and retention strategies to enhance customer lifetime value. His responsibilities include optimizing client engagement through marketing automation and newsletter communication. Prior to his current position, he worked as a Sales Executive for 8 months and as a Customer Success Manager for 4 months at the same company, demonstrating a progression in his career within Liana Technologies.
Education and Expertise
Niko Sorvisto possesses expertise in various areas including marketing automation, customer satisfaction, and retention strategies. He specializes in optimizing client engagement, which is essential for enhancing customer lifetime value. His skills extend to public relations and media management, contributing to effective brand communication. Additionally, he is proficient in SEO, which aids in improving online visibility and search engine rankings for clients.
Background
Before joining Liana Technologies, Niko Sorvisto worked at Digizer Oy as a Business Value Producer for 6 months in 2018. His experience includes a role as a Customer Success Manager at Liana Technologies in 2018, where he worked for 4 months in the Oulu Area, Finland. This diverse background in customer-focused roles has equipped him with a strong foundation in client management and engagement strategies.
Achievements
Niko Sorvisto has demonstrated a strong ability to manage and optimize e-commerce platforms and websites. His proficiency in utilizing social media and Google Ads for strategic marketing campaigns has contributed to effective brand communication and client engagement. His work in customer satisfaction and retention strategies has been pivotal in enhancing customer lifetime value for the clients he serves.